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1. I have a question that is not answered. Who should I contact?

Please call 651-275-7400 or e-mail your question

2. Can Crisis Response assist in parent/child conflicts?

Yes. The Crisis Response Unit (CRU) can help support families develop better coping skills and a solid plan to help in future situations.

3. Who are the staff in Crisis Response?

The Crisis Response Unit (CRU) staff consists of trained mental health professionals and practitioners.

4. Can I use Crisis Response services if I don’t have insurance?

Yes. No one will be turned away in a crisis situation due to not having insurance.

5. Is there a fee for crisis services?

Possibly. Washington County does not charge a fee for Crisis Response services. However, some services can be billed through the individual’s insurance policy which may lead to a financial obligation for the insurance holder.

6. After the crisis is over, are there any follow up services available?

Yes. Stabilization services are available to work with clients for a short time to ensure that any needed referrals are made and supports are in place.

7. Can Crisis Response provide threat assessments?

No.

8. Will someone always be able to answer the phone?

In most situations, yes. The only time the phone would not be answered is in a situation where all staff are working with other clients. In that case, staff will return the call as soon as possible.