FAQs • Washington County, MN • CivicEngage

My mailbox was knocked down by the snow plows. What do I do?: You can either call 651-430-4300 or Report a Concern (green button above). The Maintenance Supervisor will inspect any damage to mailboxes on county roads.
Washington County does not replace mailboxes or posts damaged by the force of moving snow. A swing away style mailbox is designed to minimize the risk of damage from plowed snow and is what is suggested.

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Public Works - Transportation

1. My mailbox was knocked down by the snow plows. What do I do?: You can either call 651-430-4300 or Report a Concern (green button above). The Maintenance Supervisor will inspect any damage to mailboxes on county roads.
Washington County does not replace mailboxes or posts damaged by the force of moving snow. A swing away style mailbox is designed to minimize the risk of damage from plowed snow and is what is suggested.

2. I live on a county road. Who do I contact to have a swing arm mailbox installed?: All Washington County residents that reside on a county road may have a swing arm mailbox installed for $75.00. Please call Jennifer Oehler, Washington County Public Works, at 651-430-4313 or email for additional information.

3. Who do I contact about a dead deer or other animal on a county road?: If the animal is located on a County Road or Road Right of Way, call 651-430-4300 or Report a Concern (green button above) and the animal will be disposed of. If the animal is located on a state or city street, you must contact the appropriate authority. If the animal is on private property, it is the responsibility of the property owner. City and Township contact information

4. Where do I get a County map?: Please visit the following link for additional information. Washington County Map Information

5. What is the Right of Way ordinance?: Please contact Jennifer Oehler, Washington County Public Works, at 651-430-4313 or email for additional information.
Washington County Right of Way Ordinance #188

6. I am having problems with the water/other utilities in my home/business.: This concern should be directed to the city where the problems are occurring. The following link will bring you to a list of contact information for all cities and townships within Washington County:
City and Township contact information

7. Who do I contact to install a new driveway on a county road?: Please contact Jennifer Oehler, Washington County Public Works, at 651-430-4313 or email for additional information.

8. How do I find out what the right of way (ROW) is on a county road?: Please contact Washington County Public Works at 651-430-4300.

9. Can I put a garage sale, political or informational sign on a county road?: According to Minnesota State Statute 160.27 Subdivision 5 prohibits the placement of any advertisement within the limits of any highway including county roads. Call Washington County Public Works at 651-430-4300, or email for additional information.

10. How do I report a pothole on a county road?: You can either click on Report a Concern (green box at the top of the page) or call the Washington County Public Works Department, 651-430-4300.
If the pothole is on a city street contact the corresponding agency from the link provided below. If the pothole is on a state highway please contact MnDot Dispatch at 651-592-1550. City and Township contact information

11. What is the number to Minnesota Department of Transportation, (MnDOT)?: MnDOT, General Information, 651-234-7500
Minnesota Department of Transportation, (MnDot)

12. How do find information about road construction in my area?: Construction Projects Construction Projects

13. How do I find out the bid results on a project?: Contact the Washington County Public Works Department at 651-430-4300. Please allow 24 hours following the bid opening.

14. I have dead trees/shrubs in front of my home located in county right of way. Will the county remove them?: Please contact the Washington County Public Works Department at 651-430-4300.

15. I am interested in adopting a highway. Who do I contact?: Please contact Jennifer Oehler, Washington County Public Works, at 651-430-4313 or email for more information.

16. When are county ditches mowed?: County road ditches are typically cut twice per calendar year, however the Minnesota State Statue has limitations on when ditches can be cut.
Statue 160.232

17. When does the county spray for noxious weeds?: Weather pending, noxious weeds in county ditch right of way are sprayed once per calendar year typically before the 4th of July holiday.

18. How do I obtain DO NOT SPRAY signs? Is there a form for me to fill out?: DO NOT SPRAY signs can be obtained at the Washington County Public Works (North Shop) at 11660 Myeron Road in Stillwater Township. Be prepared to provide your address, the nearest cross street, and a description of where your DO NOT SPRAY signs will be located.

19. How do I obtain a Right of Way, Transportation, Access or Obstruction Permit?: Please contact Jennifer Oehler, Washington County Public Works, at 651-430-4313, email, or go to the Permits page for additional information.
Permits page