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Adult Mental Health
Case managers also provide ongoing mental health support through telephone contacts and face to face visits in the community. Most mental health case management services are provided on a voluntary basis.
If a person is a danger to self or others, call 9-1-1.
It is important to remember that if you or someone you know feels unsafe or believes that there is a risk to self or others call 9-1-1 or go to your nearest emergency room. Emergency dispatch can call out an officer or a paramedic unit to conduct a health and welfare check. Many times, an officer can provide voluntary and involuntary transport to an emergency room for a psychiatric assessment.
Washington County Adult Intake (Non-emergency)
Phone: 651-430-6484
Hours: Monday through Friday: 8 a.m. - 4:30 p.m.
After 4:30 p.m. and on the weekend, contact the Crisis Response Unit at 651-275-7400.
A mental health crisis can include but is not limited to:
- Anxiety
- Feelings of depression
- Hallucinations
- Hopelessness
- Panic attacks
- Rapid mood swings
- Suicidal feelings
Professionals, family members, or self-referring individuals may make a referral for adult mental health case management by calling
Washington County Adult Intake (Non-emergency)
Phone: 651-430-6484
Hours: Monday through Friday: 8 a.m. - 4:30 p.m.
After 4:30 p.m. and on the weekend, contact the Crisis Response Unit at 651-275-7400.
There are many ways to access resources. Here are a few ideas to access what you might need:
- Call your insurance provider to learn what service options are available or covered
- Anoka Health Center, LLC
- Associated Clinic of Psychology
- Canvas Health
- East African Healing Services
- Ellie Family Services
- Family Innovations, Inc.
- Check the Family Resource Guide
- Family Support Services
- Fraser Home and Community
- Hennepin Home Health Care
- Hope Behavioral Health, LLC
- Hope Therapeutic Services, LLC
- Independent Healthcare Resources, LLC
- Metro Care Human Services
- Metro Psychology Support Services, Inc.
- Metro Social Services
- Minnesota Care Counseling Services, Inc.
- Natalis Counseling and Psychology Solutions
- Options Family and Behavior Services
- Pathways Counseling Center, Inc.
- People Incorporated
- Tranquility Health, LLC
- Unique Family Services (Minneapolis): 612-703-2901
- Call United Way First Call for Help: Dial 211
- WeCare, LLC
Assessment for case management services
Ongoing case management services are dependent upon meeting the criteria for a Serious and Persistent Mental Illness (SPMI). A person may be considered to have a SPMI if they have been hospitalized for psychiatric care two or more times in the last two years; have been committed by a court as a mentally ill person; or have significant impairment in functioning due to a specific mental illness diagnosis such as schizophrenia, bipolar disorder, major depressive disorder, or borderline personality disorder and are considered to be reasonably likely for psychiatric hospitalization according to a mental health professional.
Prepetition screenings for civil commitments
Washington County Adult Mental Health Unit conducts prepetition screenings for civil commitments for individuals who are considered a danger to self or others due to mental illness. Prepetition screeners attempt to find less restrictive alternatives to civil commitment whenever possible. If safe, less restrictive alternatives are not available a petition for civil commitment could be filed. Clients being screened for civil commitment are typically in a hospital setting and on a 72 hour hold. Involuntary commitment is a court ordered process where an individual has been found to be a danger to self or others. Individuals who are civilly committed receive case management services while in the hospital and in the community.
Ongoing case management services
Case Management Activities are coordinated with the community support services program to help adults with serious and persistent mental illness gain access to needed medical, social, educational, vocational, and other necessary services as they relate to the client’s mental health needs. These activities include developing a functional assessment, an individual community support plan, referring and assisting the client to obtain needed mental health and other services, ensuring coordination of services, and monitoring the delivery of services.
- Traditional ongoing case management services: clients and case managers typically meet on a monthly basis.
- Intensive ongoing case management services: clients and case managers meet on a frequent basis dependent on clients intensive service needs.
- Youth transitional case management services: designated case manager to work with clients transitioning from children's services to adult services.
- Mental health waiver case management services: designated case managers to provide Community Alternatives for Disabled Individuals (CADI) (PDF) or Brain Injury (BI) (PDF) waiver case management services to SPMI clients.
Nursing services
Nurses meet with clients as needed to address mental health concerns and how medical concerns are impacting the client's mental health.