Person-Centered Culture and Practice
Person-centered means: Empowering people to choose, set, and reach their own life goals, and treating each person with dignity and respect. Asking the person who receives services, “What do you want?”, and also knowing who this person is and what is important to them. Washington County strives to support people with what is important to them and what they want to do in their lives, with a focus on the person’s preferences, strengths, identified outcomes, and dreams.
In continued partnership with STAR Services, Washington County identified that implementing person-centered principles and practice when working with those we support required more than just utilizing the concepts taught in mandatory trainings. Being person-centered requires an entire culture shift at all levels and Washington County has implemented several measures internally to support our staff with these changes. These include, but are not limited to: changing the language that we use on a daily basis and in our documents, providing person-centered language and other training at the start of employment, providing monthly person-centered group work (Peer Learning Circles), implementing person-centered concepts and discussions into team meetings, and ongoing discussion and review of person-centeredness in daily work with those that we support.
Peer Support Circles are about coming together to support each other. Like Peer Learning Circles, they also can provide action learning and development to support our leadership in tackling challenges and building a place where we can all stretch our creativity, including problem-solving newly identified areas of challenge. While a continued opportunity for personal learning, Peer Support Circles are still committed to building a person-centered culture and practice at Washington County. With the focus being on supporting one another, Peer Support Circles still give time to creatively problem solve, share, and identify ways to best support the people we help every day.
NEW! Pilot: Community Support Circles are modeled after the Peer Learning Circles. The goal is to learn from community members about what’s working and what’s not working in how they access and receive services and supports in Washington County. Community members are invited to sign up and join the circle as a participant and as a leader alongside hosts from Washington County.
Discussions during Peer Support Circles and Community Learning Circles that generate suggestions or ideas are shared with leadership with the end goal of making changes that improve how Washington County supports people to live their best lives.
Person-centered training videos created by STAR Services and Washington County
FREE customized support for Home and Community Based Services (HCBS) providers! DHS has contracted with STAR Services to partner with direct care workers, managers, or leadership from selected providers to make certain older adults and people with disabilities have access to the highest-quality home and community-based services. Providers play a crucial role in ensuring people are making their own choices, doing what they want to do with their lives, are a part of their communities, and are treated with dignity and respect.
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